Satisfacción de las enfermeras de Osakidetza con las aplicaciones móviles para el cuidado enfermero

  1. Mª Ángeles Cidoncha-Moreno
  2. Inmaculada Moro Casuso
  3. Verónica Ruiz Pereda
  4. Lucía Gárate Echenique
  5. Francisco Javier Ortiz de Elguea Díaz
  6. Roberto Abad García
Journal:
Metas de enfermería

ISSN: 1138-7262

Year of publication: 2018

Volume: 21

Issue: 5

Pages: 7

Type: Article

DOI: 10.35667/METASENF.2019.21.1003081245 DIALNET GOOGLE SCHOLAR

More publications in: Metas de enfermería

Abstract

Objective: to explore the satisfaction among Osakidetza nurses with the mobile applications for nursing care, as well as their evaluation of the training received for their use, ease of use, characteristics of the information managed, and impact on patient care. Method: a descriptive cross-sectional study. Population object of the study: Osakidetza nurses working with mobile applications. Variables: sociodemographical and occupational, usability, training and support received, impact, satisfaction with the mobile applications included; these were collected through a questionnaire designed ad hoc. Descriptive statistical analysis was conducted, as well as bivariate analysis, through Chi Square Test. Results: in total, 518 questionnaires (33.5%) were received; 37.8% reported overall satisfaction with the applications used, 27.2% reported that working with the tablet was faster, and 36.1% stated that their work was better conducted. The application with the highest satisfaction level was the one that provides vital sign records (61.8%); 74.8% of participants reported a positive impact on patient safety. Statistically significant differences were found depending on the role played (higher satisfaction among nurse managers; p= 0.023), according to the level of use in daily life (higher satisfaction in medium and high use; p= 0.036), and based on the working shift (higher satisfaction in regular shifts: p= 0.021). Conclusions: there is a moderate level of satisfaction with mobile applications for patient care. In order to understand the impact of these tools and the overall satisfaction with them, it is recommended to assess them once the display conducted in agencies has been firmly established.

Bibliographic References

  • Otieno OG, Toyama H, Asonuma M, Kanai-Pak M, Naitoh K. Nurses’ views on the use, quality and user satisfaction with electronic medical records: questionnaire development. J Adv Nurs. 2007; 60(2):209-19
  • Mekhijian HS, Kumar RR, Kuehn L, Bentley TD, Teater P, Thomas A, et al. Immediate benefits realized following implementation of physician order entry at an academic centre. J Am Med Inform Assoc. 2002; 9(5):529-39.
  • Fung CH, Woods JN, Asch SM, Glassman P, Doebbeling BN. Variation in implementation and use of computerized clinical reminders in an integrated healthcare system. Am J Manag Care. 2004 Nov; 10(11 Pt 2):878-85.
  • Pizzi LT, Suh DC, Barone J, Nash DB. Factors related to physicians’ adoption of electronic prescribing: results from a national survey. Am J Med Qual. 2005; 20:22-32.
  • Crowson MG, Russel K, Ryan M, Scher R. Utility of Daily Mobile Tablet Use for Residents on an Otolaryngology Head & Neck Surgery Inpatient Service. J Med Syst 2016 Mar; 40(3): 55.
  • DeLone WH, McLean ER. Information systems success revisited. Actas 35th Hawaii International Conference on System Science; 2002 Jan 10-10; Big Island, HI, USA. IEEE Computer Society: Washington DC, USA; 2002.
  • Poissan L, Pereira J, Tamblyn R, Kawasumi Y. The Impact of Electronic Health Records on Time Efficiency of Physicians and Nurses: A Systematic Review. J Am Med Inform Assoc. 2005; 12:505-16.
  • Prgomet M, Georgiou A, Westbrook JI. The Impact of Mobile Handheld Technology on Hospital Physicians’ Work Practices and Patient Care: A Systematic Review. J Am Med Inform Assoc. 2009; 16:792-801.
  • Mickan S, Atherton H, Roberts NW, Heneghan C, Tilson JK. Use of handheld computers in clinical practice: a systematic review. BMC Med Inform Decis Mak. 2014; 14:56.
  • Dahm MF, Wadensten B. Nurses’ experiences of and opinions about using standardised care plans in electronic health records – a questionnaire study. J Clin Nurs. 2008 Aug; 17(16): 2137-45.
  • Oroviogoicoechea C, Watson R. A quantitative analysis of the impact of a computerized information system on nurses’ clinical practice using a realistic evaluation framework. Int J Med Inf. 2009; 78:839-49.
  • Oroviogoicoechea C, Watson R, Beortegui E, Remirez S. Nurses’ perception of the use of computerised information systems in practice: questionnaire development. J Clin Nurs. 2010 Jan; 19(1-2):240-8.
  • De Veer AJE, Fleuren MAH, Bekkema N, Francke AL. Successful implementation of new technologies in nursing care: a questionnaire survey of nurse-users. BMC Med Inform Decis Mak. 2011 Oct; 11:67.
  • Martín I, Recalde E, Reviriego E. Satisfacción de los profesionales con la telemonitorización de pacientes crónicos domiciliarios en atención primaria (proyecto TELBIL-A). Rev Calid Asist. 2013; 28(6):361-9.
  • Yuan S, Ma W, Kanthawala S, Peng W. Keep using my health apps: discover users’. perception of health and fitness apps with the UTAUT2 Model. Telemed J E Health. 2015 Sep; 21(9):735-41.
  • Sclafani J, Tirrell TF, Franko OI. Mobile Tablet use among Academic Physicians and Trainees. J Med Syst.; 2013; 37(1): 9903.
Data source: Dialnet