Online farmazia-arreta onkologiaren arloaneredu pilotu berriak garatzen

  1. Urretabizkaia, Mikel 1
  2. Bachiller, Pilar 1
  3. Garcia de Andoin, Josune 1
  4. Andueza, Koro 1
  5. Basterretxea, Laura 1
  6. Ercilla, Miren 1
  7. Umenez, Maitane 1
  8. Leunda, Larraitz 1
  9. Lizardi, Aitziber 1
  10. Landa, June 1
  11. Lizeaga, Garbiñe 1
  1. 1 Hospital Universitario de Donostia
    info

    Hospital Universitario de Donostia

    San Sebastián, España

    ROR https://ror.org/04fkwzm96

Journal:
Osagaiz: osasun-zientzien aldizkaria

ISSN: 2530-9412

Year of publication: 2020

Volume: 4

Issue: 1

Pages: 29-38

Type: Article

DOI: 10.26876/OSAGAIZ.1.2020.279 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Osagaiz: osasun-zientzien aldizkaria

Abstract

Goal: Describing an online pharmaceutical care (PC) pilot model and evaluating its feasibility and usefulness. Method: A prospective descriptive and exploratory study of online PC was conducted, during 12 weeks, in patients with advanced renal cell carcinoma with oral antineoplastic agent treatment. PC included: 1) providing information about their medication and adverse reactions; 2) performing adverse reactions questionnaires and a weight and blood pressure follow-up and 3) establishing a direct patient-pharmacist communication channel. All was performed online through the “Health Folder”. Measured variables were adherence to the PC program, the communication channel utilization and patients´ satisfaction. Results: 24 patients were interviewed and four (16.7%) of them were included in the study. The low participation was due to: a) not being internet user (37.5% of the interviewed); b) not applying for the personal “Health Folder” access code (41.7% of the interviewed). Adherence to the PC program was medium, high or very high in all the study patients. All of them used the new communication channel to make their inquiries. In general, all were satisfied with the service received. Conclusion: With the available resources we have in Osakidetza, the development of online PC seems feasible. Patients´ satisfaction with the service received supports its usefulness. Low participation was the main limitation, and was probably conditioned by the patients´ advanced age and lack of knowledge about “Health Folder”. Foreseeing a greater participation of future generations, we should invest in developing pioneer online PC models.